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How you benefit from digital property management
At Ralph, many back-office processes run digitally, leaving our experienced and certified administrators free to concentrate on the essentials. Ralph combines software with on-site expertise. Find out what advantages digital property management offers in general and why the switch is worthwhile for you.
Difference between an online property management and a classic property management
The task of a property management company is primarily to relieve the burden on property owners. However, if we compare different property management companies with each other, there are also disadvantages, which are particularly noticeable in the form of slow processes and poor accessibility, which result from the commissioning of a classic management for real estate.
Digital property management, on the other hand, offers an alternative to traditional property management and is becoming increasingly popular. Ralph is not a purely online property management service, but combines the advantages of digital management with experienced property managers on site.
This differs from traditional rental management through the use of modern property management software and digital tools, which make it possible to carry out administrative tasks more quickly, efficiently and transparently than laboriously by fax. A traditional property manager, on the other hand, often still works manually and has a high administrative workload.
The advantages of digital property management that works with software
As digitalization progresses in almost all areas of life, property management is also being modernized and brought up to date. Digital property management brings with it numerous advantages that are of great benefit to owners, landlords and tenants alike. The advantages of digital property management are many and are constantly evolving. Some of the advantages of running property management online are as follows.
Fast communication with owners, landlords and tenants
A digital property management system like Ralph enables simple and uncomplicated communication between owners, landlords and tenants. If there are problems with tenants, for example with rent payments or repair work on the rental property, these can be resolved effectively via the digital customer platform and reminders can often be sent automatically. Thanks to fast communication, we solve problems more quickly than traditional property management companies, which ultimately benefits all sides.
Convenience from anywhere thanks to the customer portal
Digital property management also offers further advantages for owners. For example, they can send repair requests and complaints directly to the digital property management company via WhatsApp or email. This allows orders to be processed faster and problems to be solved quickly. Ralph also offers a WhatsApp service for your inquiries. You can track the processing status live.
Access to documents, records and data
A particularly big advantage of digital property management is the simple and fast management of documents, records and contracts. All important information on properties, rental agreements, utility bills and other documents are available digitally at all times. This saves both time and nerves, as tedious searches for folders or lost documents are a thing of the past. The effort involved is noticeably minimized.
Transparency in rental management
The transparency of administrative processes is also increased with digital property management. For example, thanks to digitalization, owners can view the current status of offers and invoices at any time or find out about upcoming repairs and the corresponding costs. All parties involved have access to relevant information such as rental contracts and minutes at all times. This creates trust and avoids communicative misunderstandings.
Efficiency and productivity
On the other hand, digital property management enables efficient organization and automation of processes. Routine tasks such as monitoring incoming payments or creating reminders can be automated, which significantly reduces administrative work. As a result, digital property management minimizes errors, reduces effort and saves a lot of time.
Flexibility with contract terms
Digital property management companies are particularly flexible thanks to short contract terms and monthly notice periods. In contrast, owners are often tied to long contract terms with traditional condominium management, which rules out spontaneous changes or adjustments to property management.
These processes are optimized in digital property management
With their digital solutions, property managers can perform many tasks much more easily and efficiently. The following tasks can be digitized:
Owners' meetings
The entire owners' meeting can theoretically be held digitally.
- Easier participation: owners can join in from any location. This flexibility leads to greater participation, which strengthens the legitimacy and acceptance of WEG resolutions
- Invitations: Invitations to owners' meetings are sent digitally instead of by post
- Implementation: Owners can participate in the UTP via video conference
- Minutes: The minutes are stored on the online platform
Enter master data
All master data of a condominium property is simply recorded in an online platform and stored for the owners to view. This data includes, among other things
- Contact details of all owners
- the name of the property management company
- Contact information of third parties, i.e. partners or service providers
- the size of the property
- the number of residential units
- the age of the property
- the energy certificate
Updating this information is straightforward, as the data and content can always be easily kept up to date.
Costs, invoicing and payment processing
As already mentioned, a digital property management company like Ralph can create statements online and upload them directly to the digital customer platform. In this way, owners can view their statements conveniently from anywhere and also pay them online.
This not only saves a considerable amount of time, but also reduces costs, as there is no need to send statements by post. Property managers can also monitor incoming payments and automate reminders in the event of late payments.
This increase in efficiency benefits both property management companies and homeowners' associations and contributes to an all-round modern service approach.
The change to Ralph is uncomplicated.
With software and lots of experience: get to know Ralph and your new digital property management now
Ralph is an innovative solution for the management of your WEG. We are a state-of-the-art and digital property management company from Berlin: Ralph combines software with experience. We automate many of the repetitive processes of a WEG administration with our own developed software. This allows us to free up our experienced administrators so they can focus on the essentials and have more time for the customers.
Our strength is to proactively advance diverse topics at the same time and also to manage complex turnarounds. Are you interested? Then visit our property management costs information page and do not hesitate to contact us to arrange a meeting now. Our team is at your disposal and is looking forward to helping you.
The services of a digital property management at a glance
If you, as a landlord, are wondering whether digital property management could be an alternative to traditional management, the following overview will help you. Ralph offers a broad portfolio of services that cannot be compared with any other property management service.
- Availability by phone from 09-19:00, Monday-Friday
- Experts with more than 15 years of experience
- Guaranteed responses to emails within 24 hours
- Settlements by the end of June or money back
- WhatsApp and email service for your inquiries
- Customer service with its own online portal like nowhere else
- Savings Saving by optimizing your WEG contracts
- Fast and cost-effective repairs by our in-house team
- Video conferencing and hybrid digital voting for your annual meeting
- Permanent, personal contact person and property manager
- Performance instead of term: Can be terminated at any time
- Professional accounting and maximum transparency
- Regular inspections at the object according to the requirements of the property
- A central real-time view for an overview of all documents, contracts and tenant data
- Live view of all financial transactions
Changing the property management has become very easy and works practically on autopilot with Ralph. A house in good hands!
Conclusion digital property management
Overall, digital management offers many advantages over traditional property management. It is faster, more efficient, more transparent and simply more up-to-date and offers numerous advantages for managers, landlords and tenants alike. Digital property management is a modern and smart solution for the management of condominium properties.
Anyone who still relies on traditional property management should definitely pursue digitalization in property management and consider a digital property manager like Ralph. With Ralph, your properties are in safe hands and are effectively managed digitally.
